See how user research and human-centered UX designs grounded complex policy, lowering the time it takes to apply for safety net benefits.
Focusing on UX / Product designing for an inclusive member experience and Trust + Safety, learn how I redesigned the member reporting experience for folks who had experienced harm in digital dating.
Reflections on the importance of combining emotional intelligence and analytical ways of learning on a racial equity platform which aims to inspire grassroots action. Read how I tapped into inclusive user experience design principles to help learners align with emotional self as the path to courageous action and meaningful connection with the collective.